Can I get a refund after my membership has renewed?

As a courtesy, we honor refund requests up to 30 days after a membership has renewed; however, you must do this in writing by opening up a ticket.

You can open up a ticket by clicking “New Ticket” in the top right-hand corner of this page. (If you are on a mobile, you may have to click the menu at the top-right first in order to see the “New Ticket” item.)