How do I cancel my membership?

You can do this by opening up a ticket.

First, however, be clear as to what you are actually trying to do.

Do you simply want us to cancel your membership, stop all future payments and turn off your access to our site?

Or are you simply trying to turn off the auto-renewal feature so that your membership does not automatically renew…but you still want to maintain access to your membership until it expires?

Be clear in your instructions and open a ticket by clicking “New Ticket” in the top right-hand corner of this page. (If you are on a mobile, you may have to click the menu at the top-right first in order to see the “New Ticket” item.)